Lindos Mare

It is our great pleasure to welcome you in LINDOS MARE hotel.
The Management Team, as well as all of our colleagues, is dedicated to make your stay comfortable, relaxing and a truly pleasant experience.
We kindly ask you, to spend some minutes and be informed about the facilities and services offered within our premises.
Please, do not hesitate to contact us through the Reception desk, should you need any further information or assistance.

Yours faithfully,
The General Manager

Room

I.D. card

Upon your arrival, you are given a card with your name and room number written on it. During your stay this card will serve as your identification card. For security reasons, please carry this card with you, when having a meal, or charging your bill. In case of loss, please report it immediately at the Reception.

Keys

When entering your room, place the key or the card into the special socket to turn on the electricity. By removing it from the socket, when leaving the room, the electricity power will automatically be turned off (apart of the refrigerator).

Valuables

As the hotel cannot accept any responsibility for the loss of any valuables, we advise all our guests to use the safety deposit box inside the room’s wardrobe, which is available free of charge. Please read the instructions to enter your personalized numeric code. On your departure day, please leave the safety deposit box open.

Telephones

To get an external line please dial 9. Your room's bill will be automatically charged.
For international calls dial 9 (wait for tone), then dial the country code, then the area/town code (without zero – for Italy with zero) and then the desired number.
Intercommunication: Dial directly the room number.

Wake-up calls

To set a wake up call, please contact the telephone operator (dial 0).

Laundry

Please contact the telephone operator (dial 0) for the laundry list.

Voltage

The current electricity voltage is 220 Volts. According to Greek Law, the use of personal electrical appliances such as of an iron, boilers etc, is not allowed, within guestrooms, for your own safety.

TV set & video

A large number of multilingual satellite programs are available through your TV set. Unfortunately, some channels are not available due to the island's geographic location.

Messages

The Reception will inform you about any incoming messages or deliver them to your room. For message enquiries please dial 0 for the operator.

Maintenance

In case of any maintenance problem, please contact the Reception.

Lost & Found

In case you lose or find something, please inform the reception immediately.

Do Not Disturb

If you do not wish to be disturbed, please place the “I am relaxing” card on the door knob outside your room.

Complaints

Although every effort is being taken to make your stay as pleasant and comfortable as possible, in case you have a comment or a complaint, give us the opportunity to solve it! Please contact the Reception Desk at the Lobby or dial 0 for the operator.

Quality Survey

In order to help us achieve and maintain the highest standards of quality, please do not forget to complete our Questionnaire.

Account Settlement

You may settle your account at the Reception Desk until 23:00 hrs of the day before your departure if your flight leaves early in the morning or until 11:00 hrs of the departure day.
The hotel accepts American Express, Visa, Eurocard, MasterCard, and Diners Club credit cards.

Check out time

The Check out time is 11:00 am.
If this is inconvenient or if you wish to extend your stay, rooms for day use are provided, depending on availability and are charged extra.
Please contact the Reception, at least one day in advance.

Hotel services & facilities

Exchange

Guests may exchange foreign currency and Eurocheques at the Reception from 07:00 until 23:00 hours.

Info-Boards

Information about recreational activities and entertainment in Lindos Mare is found on the info-boards next to the Administration’s office and next to the Pool Bar.

Info Room (Cocktail Room)

The info room is the meeting point with your tour operator's hotel representatives.

Beach & Pool Sunbeds

Umbrellas and sunbeds, at the pool and at the beach are provided at no cost. Please do not leave any property, for reservation purposes, on the sunbeds overnight.

Beach Towels

Towels for your personal use in the swimming pool or beach area are available via the Spa Reception. Please keep the voucher issued to you until your departure day. Every 3 days you can replace your towel with a clean one.
On departure, towels should be returned to the Spa, where your voucher will be stamped. The stamped voucher should be returned to the Hotel Reception upon paying your bill or upon check out. Please note there is a 20€ surcharge for missing towels.
Guests are kindly requested for hygienic reasons, not to take the bathroom towels from their rooms to the beach/pool.

Car & Motorbike Rental

Car Rental is available through the Rent-a-Car desk next to the Reception. Special rates apply for our guests. For opening hours, please consult the timetable outside. In between, the Reception staff can also assist you.
For motorbike, scooter or bike rental, please enquire at the Reception Desk.

Parking

Guests' Parking is located in front of the hotel, across the road. The Hotel regrets that it cannot assume responsibility for parked cars. Parking is not allowed in front of the hotel's main entrance.

Bus timetable

Please consult the Reception, for a complete public bus schedule.

Reception Desk

Please contact the Reception for Taxi Service, Flowers, Fax & Telegrams, Photocopying, Courier Service, Lost & Found enquires or any other information you might need.

Shops

One floor above the pool (Level F), our Mini Market is located, where you can buy gifts, snacks & drinks, as well as foreign press, cigarettes, stamps etc.

Internet & Computer usage

Free of charge Wi-Fi internet access is offered to all of our Hotel guests.
A fair usage policy is applied.

Pets-Animals

We regret the fact that animals are not allowed within Lindos Mare.

Restaurants & Bars

Dress Code

Smart casual: Gentlemen are kindly requested to wear long or short sleeves, long trousers or trousers below the knee.

Dinner: In our hotel does not operate a strict dress code, however resort smart attire is preferred at dinner time.

The hotel reserves the right to refuse admission in restaurant to anyone if deemed to be inappropriate.

For safety reasons, please wear shoes in restaurants & bars at all times.

Half-Board Arrangement

Guests on half-board basis are entitled to breakfast and dinner at the Estia Main Restaurant. In exchange of your entitled dinner, you may use a Meal Discount Voucher for lunch at Pelagos Restaurant. Please consult the Reception Desk.

Dine around options

• Daily at Estia - Main Restaurant.
• Once per stay, at Pelagos - Reservation is required ( set menu based on the local gastronomy, at no extra charge ).

Breakfast at Estia Main Restaurant

Breakfast is served daily at Estia - Main Restaurant from 07:00 to 10:30 with full American buffet.
In case of early departure (before 07:00) or excursion it is possible to have light breakfast at our Reception Lobby. Please contact the Reception until 20:00 hrs of the previous evening.

Dinner at Estia Main Restaurant

You can dine at the Estia - Main Restaurant, daily from 19:00 to 21:30 hrs. Dinner is a Buffet choice mixture of cold & hot Appetizers, Salads, Main Courses, Desserts and Show Kitchen highlights. Gentlemen are kindly requested to wear long trousers during dinner (not long sports uniforms or any sleeveless T-shirt).

Lunch at Pelagos A La carte Restaurant

Lunch on A La carte basis can be taken between 12:30 - 16:00 at the Pelagos – A la Carte Restaurant, by the pool. Light snacks on a la carte basis can be taken at the Pool Bar, open from 09:00 - 01:00hrs.

Dinner at Pelagos

Set menu based on the traditional Rhodian Cuisine, daily from 19:00 - 22:30. Reservation is required - kindly contact the Reception to check upon availability.

Lunch at Meltemi Beach Bar & Restaurant

Lunch on A La carte basis can be taken between 11:30 - 17:30 at the Meltemi Beach Bar & Restaurant, by the infinity pool.

Late Arrivals Meal Options for Half-Board:

Guests that missed their first day's Dinner, due to a late arrival, may take:
• Lunch at Pelagos A La-carte Restaurant during their stay (with a meal discount voucher)
• Dinner at Estia Restaurant on their departure day.

Beach Service

Beach service is provided at the beach area between 10:00 – 18:00 hours.

Evening Entertaining

Live evening entertainment is organized at the Pelagos pool bar during the week. Please advise the weekly Entertaining program on our info boards.

Room Service

Room service for breakfast is available between 07:00-11:00 hrs (extra charge).
Please dial 700.
A la Carte Room Service is offered from 11.00 to 22:30 hrs.

Special Nutritional Requirements

If you have any special nutritional requirements or allergies, please do not hesitate to contact our Kitchen or Restaurant representatives in order to proceed with a tailor made menu. (Executive chef, Maître D’ Hotel, Head Waiters or Dining Coordinators).

Non-Smoking

In the spirit of conviviality and mutual respect, guests in the Estia - Main Restaurant are kindly requested to refrain from smoking, whilst the Pelagos Restaurant has a smoking zone.

Bars

The Vergina - Lounge Bar at the lobby level operates from 17:00 - 01:00 hrs.
The Pelagos - Pool Bar operates from 09:00-01:00 hrs.
The Meltemi - Beach Bar Restaurant operates from 10:00 - 18:00 hrs.

Open air Restaurants

Guests can experience several unique F&B Outlets during their stay; some of them are open air and subject to weather conditions. Guests will be informed accordingly to the operational program.

Banqueting - Wedding Reception Dinners

For your private party or dinner, please contact our wedding & events coordinator at the Reception.
She will be more than glad to assist you in organizing all details about your perfect private event and turn-in into an unforgettable experience!

Weddings in Lindos

Lindos Mare is devoted to the best and the most comprehensive wedding services.
It is our aim to give you a stress-free and joyful day to remember as we will help you to fulfil your dream.
We offer a wide range of packages (Basic, Bronze, Silver, Golden) to fit any budget.
Please contact our Reception to arrange an appointment with our wedding coordinator.
For more details please visit our weddings website at www.weddings-lindos.com.

Room

Children Meals

Children’s menu choices are available daily in our Main Restaurant’s Buffet during dinner time.
A la carte choices are being offered in Pelagos Restaurant.
High chairs are also available.

Fun

Children have their own club with daily activities (July-August). Please consult our Notice Boards.

Baby-sitting

Please contact the Reception at least one day in advance.

Sports

Fitness Center

A fully equipped Fitness Center, a Sauna & Hammam are available in the Spa & Health Club. See notice boards for details and opening hours.

Spa & Health Club

The lavish Spa & Health Club offers a vast variety of body and facial treatments, a selection of massage therapies, thalassotherapy, mud & algae baths, hydrotherapy, aromatotherapy and other beauty therapies.

Swimming Pools

Two outdoor swimming pools and a Children's pool are at your disposal.
All Pools are filled with fresh water, hygienically controlled with filter systems.
For your own safety, please notice Depth markings and signs for No Diving. Parents are kindly requested to take care of their children.
Lifeguard is on duty from 10:00 – 18:00.

Sports

Privately-run Water Sports are available on the beach (Water Skiing, Banana, Rings, and Canoe). A 10% discount is valid for our guests – kindly state that you’re a hotel guest when you wish to use the Water Sports facilities.

Games Room

Located after the Pool Bar, on the way to the beach, the Game Room offers air hockey table, pool tables (with charge) and table tennis (free of charge). Open from 10:00 till 20:00 hrs.

Animation & Entertainment Events

Please consult the Notice Boards by the Pool Bar for entertainment events, Live Music Shows, etc., taking place in the hotel from May to October. A monthly schedule is also available at the Reception.

Tennis

There is a Tennis court available.
Please contact the Reception for more information or reservations.

Safety & emergency issues

Lifts

For safety reasons, please do not allow unaccompanied children under 12 years old to use the lifts. Smoking in the lifts is prohibited.

Beach & Pool Safety

Please read safety instructions on the notice boards concerning beach & pool safety.

Medical services

The hotel can call a doctor on request. Please contact Reception.
For details on your Insurance coverage, however, please read instructions & procedures on your Tour Operator’s Notice boards and Information books.

Chemist

The closest chemists are located in Lindos and Kalathos, about 1,5 miles from the hotel. Please consult the Reception.

First aid

First aid kits are available at Reception.

Fire Precautions

Please read carefully the fire precautions card with floor plan, behind your room's entrance door.
A combination of smoke detectors operates in all rooms, in compliance with the latest safety requirements.
Fire extinguishers are found in each corridor.
In the event of fire, please advise the telephone Operator (0) and leave the building immediately. Do not use the Lifts.

WHAT TO DO IN CASE OF FIRE

CHECK THE EXITS

When you get in your room take a few moments to check out possible escape routes.
1.   Walk down the corridor and find the fire exits. Remember, never use the elevator in a fire as the call buttons may take you to a floor filled with smoke or flames
2.   Check the exits out to make sure they are usable! Do the doors open? Are the stairways clear?
3.   Count the doorways and any other features between your room and the exit. If the corridor is dark and full of smoke, you will need to know your way as you crawl along the wall to the exit.

CHECK YOUR ROOM

It is important to know the layout of your room because you may have to stay in it if smoke in the corridor cuts off your escape.
1.   Remember to take the Key from the socket next to the entrance door of your room. You will need it to get back into your room if smoke or fire blocks your exit. You may want to keep it in your trouser pocket or on the night stand.
2.   Try the windows. Do they open? How do the latches work? Which one would you use in an emergency?
3.   Look out in the window to see what is going on. Is escape possible? If you are on the upper floor, there may be a roof or deck within safe dropping distance. Dropping from more than two floors usually results in injury.

FIRE! FIRE!

If a fire begins in your room, report it to the telephone operator immediately. Get out of your room and close the door behind you to keep smoke and flames out of the corridor. If the fire starts in another part of the building, here is what to do in easy steps.
1.   Grab your key and make for the door
2.   Feel the door with the palm of your hand. If the door or knob is hot-don’t open it. If the door is not hot,
open slowly and be ready to slam it shut if necessary.
3.   Check the hall. If everything is clear, walk to the nearest exit. If there is any smoke in the corridor, crawl into the hallway. Close the door behind you. If the nearest exit or stairway is blocked, use the alternate one. Remember, don’t use the elevator.
4.   Walk down the ground level. Hold onto the handrail for guidance and protection against being knocked down by exiting occupants. If fire or smoke is dense at lower levels, turn around into an area with clearer air, or to the roof if it is accessible.

WHAT TO DO IF ROOM DOOR IS HOT OR SMOKE IS DENSE IN HALL

You can stay in your room and still survive a fire. Here are some things you should do:
1.   Open window to vent room if there is any smoke. If you are on first or second floor you may be able to drop to ground safety. If you are up any higher, you are usually better off staying put
2.   Let someone know you are in the room. If the phone works, call for help. Hang a bed sheet out of the window to signal fire-fighters, but don’t try to climb down.
3.   Fill the bath with water. It might be needed for fire fighting.
4.   Wet towels and sheets. You’ll need them to put around doors and cracks if smoke seeps in. use your ice bucket to bail water.
5.   Get fresh air. Make a tent over your head with a blanket at a slightly opened window to get fresh air. If the windows do not open, you may want to break one with a chair or drawer. If heat and flames are rising outside the window from a lower floor, do not breathe smoke-laden air.
6.   Finally, as a last resort, if your room becomes untenable, you may be forced to make for the best exit, but remember to keep low.
Remember that few people are burned to death in fires. Most people die from smoke, poisonous gas and/or panic. If you have an escape plan and adapt it to the emergency, you can greatly improve your chances of survival.

TIP TO TRAVELLERS

It’s a good idea to always pack a torch in your suitcase. You may need it to guide yourself through smoke or darkness.

PROTECTION IN CASE OF EARTHQUAKE

THE EARTHQUAKE CANNOT BE PREDICTED

Earthquake tremors may cause material damage and loss of human life. They also cause concern and panic among the population.

IF YOU FEEL AN EARTHQUAKE TREMOR DO NOT PANIC

The Management and the staff of the hotel in cooperation with the competent authorities of Greece have planned for your safety.

COOPERATE AND FOLLOW THE INSTRUCTIONS BELOW

AT THE TIME OF THE EARTHQUAKE

1.    IF YOU ARE IN THE HOTEL:
i.    Do not run-remain calm.
ii.    Seek protection under a table or a desk
iii.    Move calmly to doorway inside the building and stand underneath it
iv.    Do not stand near windows or objects which are likely to fall
v.    Do not use the lift

2.    IF YOU ARE OUTSIDE THE HOTEL
i.    Move away from high buildings, walls, poles.